Blue Tulip Privacy Policy

Last updated: November 2007

Thank you for visiting bluetulip.com!  We take your privacy very seriously and we are committed to protecting your privacy online.  We are dedicated to making your online shopping experience as enjoyable as possible, and by sharing our Privacy Policy with you we hope to inform you of our practices regarding the information we collect about our customers and how that information is utilized.  By visiting our Web Site you are accepting the practices outlined in this policy.

Revisions

From time to time we may revise the contents of our Privacy Policy.  For your reference, we post the month and year of the most recent revision at the top of this page.  We ask that you periodically review this page to keep up-to-date with our Privacy Policy.

Information We Collect and Its Use

You may browse our Web Site without providing any specific personal information to us.  However, when you visit our Web Site we may be tracking your Internet domain address, any search engine you may have used to reach our Web Site, and certain navigational information regarding the pages and products you view on our Web Site.  This information is used strictly for the continued improvement of bluetulip.com, as we determine the most frequently visited areas of our Web Site, enabling us to tailor our Web Site to the needs of our customers.

An account must be created in order to purchase products from our Web Site.  When you create an account with bluetulip.com we require that you provide your name, billing address, e-mail address, and daytime phone number.  Whether or not you provide that information to us is up to you, but please understand that ordering from bluetulip.com will not be possible unless we receive this information from you.

We will occasionally contact you via direct mail or e-mail to inform you of new products and/or upcoming events at your local Blue Tulip store, unless you specifically request to be excluded from these communications via our Opt-In/Opt-Out procedure.  In certain instances we may need to contact you via phone, direct mail, or e-mail to address issues specific to an order you have placed, even if you have opted-out from receiving these types of communications from us.  Please note that you will also continue to receive e-mails regarding the status of your orders (order confirmation, shipping confirmation, etc) and any gift/holiday reminder e-mails you have requested, regardless of whether you have opted-in or opted-out of our e-mail list.

Security

All of your personal information, including the credit card number you use when ordering from our Web Site, is encrypted using industry-standard Secure Sockets Layer (SSL) software, which prevents a third party from viewing this information.  A padlock icon at the bottom of your web browser window will indicate when you have reached the secure Check Out area of our Web Site.  However, the privacy and security of transmissions over the Internet can never be 100% guaranteed, and therefore we remind you that any personal information you share with us is done at your own risk.  If you do not see the padlock icon when you have begun the Check Out process, or if you are uneasy with transmitting your credit card number over the Internet, you may contact Customer Service at 1.866.934.1300 to complete your order.

Please note that we take an additional measure toward your security by deleting your encrypted credit card number from our server after your order has shipped and your card has been charged.  Furthermore, we will reveal only the last 4 digits of your credit card number in any pages or e-mails regarding the status of your order.

Please be sure to log-out of your account whenever you are finished browsing bluetulip.com on a shared computer, to prevent unauthorized access to your account details.

Update Your Personal Information

If you wish to update your name, mailing address, e-mail address, phone number, or account password after creating a bluetulip.com account, you may do so at any time by clicking “My Account,” logging-in, and following the links provided.

Contact Us

If you have any questions regarding bluetulip.com, our Privacy Policy, or our collection and usage of both personal and non-personal information, please contact us using one of the following methods:

Mail:
Customer Service
Blue Tulip
401 Bordentown-Hedding Road
Bordentown, NJ 08505

Phone:
1.866.934.1300

E-mail:
customerservice@bluetulip.com